CivicActions is a dedicated, fun-loving team, looking for some talented folks to help us bring revolutionary digital services to government agencies and the people they serve.
The current opening for this position requires on-site interactions with clients and users in Sacramento, California; therefore we are seeking candidates who reside in Sacramento.
Responsibilities & Qualifications
Your good sense of humor, collaborative nature, and high-quality communication style will be a great addition to our talented team. Your presence and work will support our mission to come alongside our government agency clients as partners in open and agile transformation. Together, we'll make it enjoyable for them to come to work every day, and pass that joy on to their citizens and customers.
We are a mission-minded team, and we're looking for others with a true passion for using technology to make a positive change in our world.
As a Service Desk Specialist, you will:
We excel in our benefits offering and believe that people who are well taken care of can be more balanced, healthy and happy. We offer 100% company-paid medical insurance, disability insurance, and life insurance. We have a generous 401(k) program. We have an open vacation policy -- employees are encouraged to take time off as needed to feel balanced, productive and healthy. We have paid maternity and paternity leave. We have an annual all-hands retreat to connect with each other in person. We also emphasize professional development and offer an annual stipend.
Community participation is important to us and we ask that you spend 5% of your working time giving back to a community that you care about. We attempt to keep our work products 'open by default'. This means that it is our intention that your work contributions during your time at CivicActions will be published under public license, enabling you to bring your passion fully into your activities without the fear that your expressions will be locked away or prevented from having a positive impact in the world.
We find strength and inspiration in the things that make each of us unique. In striving for a more diverse team, we strongly encourage women, people of color, and physically-challenged people to apply.